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Terms And Conditions Of Use
These are our terms and conditions. Please read them with care.
Terms of Use
Welcome to the Web site. We are
delighted you want to do business with us and will do everything we can
to meet your requirements. These terms and conditions apply to all
transactions carried out on our website. Your use of our site indicates
your acceptance of these terms and conditions. To contact us, please
email:info@dnabaits.com
Ownership of Our Site
This site is owned and operated by DNA Baits LTD (referred to as "DNA Baits," "we," and "our").
All content included on our site, such as images, photographs,
illustrations, text, and software (referred to as "Content") is owned
by DNA Baits LTD or our Content providers. All content is protected by UK and International copyright laws.
Your Use of the Content
You may use DNA Baits LTD Content for
your personal and non-commercial use only. This means that you may
view, browse through, the Content on your computer. You may also
download or copy the Content on a single computer for your personal,
non-commercial use, provided you retain all credits and copyright
notices associated with the Content. You agree to comply with all
applicable laws and regulations when using DNA Baits LTD. You may not use DNA Baits LTD
for chain letters, commercial solicitation, any form of "spam," or
other mass mailings. You agree to defend, indemnify, and hold DNA Baits LTD and its affiliates, officers, employees, and agents harmless against any and all claims asserted against DNA Baits LTD and its affiliates, officers, employees, and agents as a result of your use of DNA Baits LTD.
Excepting these limited uses, you may not reproduce, distribute,
transmit, print Content or transfer Content on any tangible medium, or
otherwise exploit the Content in any way. In particular, you may not
include the Content in any other publication or product, or on any
other Web site, including personal Web sites. Defamatory, or otherwise
unlawful use of the Content is prohibited. In addition, you must abide
by all other terms, conditions, and restrictions contained in any other
agreement associated with the Content throughout our site. . Excepting
these limited uses, you may not reproduce, distribute, transmit, print
Content or transfer Content on any tangible medium, or otherwise
exploit the Content in any way. In particular, you may not include the
Content in any other publication or product, or on any other Web site,
including personal Web sites, or on any computer network. Defamatory,
or otherwise unlawful use of the Content is prohibited. In addition,
you must abide by all other terms, conditions, and restrictions
contained in any other agreement associated with the Content throughout
our site.
You may not use or incorporate DNA Baits LTD
images in any materials, goods, or services for which you charge or
collect any fees, money, or other considerations, either directly or
indirectly through advertising, sponsorship, or otherwise. You may not
use or incorporate DNA Baits LTD in any advertising or promotional materials.You may not use any DNA Baits LTD
content that contain recognisable, entities, or products in a manner,
which suggests their association with, or endorsement of any product or
service. You may not remove, disable, or attempt to remove or disable
any propriety notices or markings that may be included with the DNA Baits LTD products.
Title
The DNA Baits LTD products are the proprietary and copyright materials of DNA Baits LTD and/or its suppliers, and all rights, titles, and interests in and to the DNA Baits LTD products remain with DNA Baits LTD and its suppliers.
Trademark Ownership
"DNA Baits LTD" and the Dna Baits logo's are trademarks of DNA Baits LTD. You may not use our trademarks without our written permission.
Purchasing from us
To purchase from us you must be not less than 18 years old.
A contract comes into effect between
us when we have confirmed acceptance of your order. We are not obliged
to supply goods to you until we have done that.
Ownership for the goods transfers when we have been paid in full and delivery has taken place.
All products are supplied subject to
availability. If we are unable to supply any product, we will inform
you of this as soon as possible.
All listed dimensions are approximate.
Returning Goods
We hope you will be satisfied with
what you have ordered but if you do need to return the item to us
please follow these instructions.
If you wish to exercise your rights
under the Distance Selling Regulations you may only cancel your order
by writing, by fax or by email. You cannot do so by phone.
If you need to return something
contact us first so that we are aware an item is being returned and can
give you an RMA number. See our ‘RETURNS’ section for more information.
When you return something to us you
are responsible for it getting safely back to us. We may be able to
arrange for the item to be collected, in which case you will have to
pay for the cost of collection. If the item is being returned because
it is faulty we will pay the cost of returning it.
Any goods returned to us must be
returned with all associated items originally sent as part of the
product and in the same packaging.
Refunds will be processed within 30
days from the date you tell us of a product return and refunds will not
be issued until the product has been received by us in its original or
delivered state.
When you return anything to us you
should make sure it is suitably insured based on the value of the
product. This means that the full value may be recovered by you if the
product is lost or damaged. You should retain any receipt confirming
the return. If returned products are lost we will not be liable for
them.
Distance selling Regulations
Under the Distance Selling Regulations
you have the right to cancel your order for any item purchased on our
website and claim a full refund. This right does not apply where the
product seal has been broken. To cancel your order you must notify us
within 7 working days following the day of delivery. You must return
the item to us as required by our Terms but if you do not or if you
return it at our expense we may charge you the reasonable costs of
returning it.
The goods must be returned in an
unused and re-saleable condition. You are responsible for the cost of
safe carriage back to us. You are strongly advised to arrange for
adequate insurance to cover the product during its return journey.
The item should be returned within 7
working days from the date we receive your cancellation. If you are
unable to return it to us within 7 working days you must contact us to
arrange a collection which will be at your cost.
Products can only be returned if the
seal on the product is completely intact. The only exception to this is
if the product is faulty. See our ‘RETURNS’ section for more
information.
Damaged or Faulty Goods
Any product supplied to you must be used for its intended purpose and not be subject to abuse or unreasonable usage.
If you have to return something to us
because of an error on our part we will exchange or refund the product
for you. We will also refund any reasonable associated carriage costs.
See our ‘RETURNS’ sections for more information.
Unwanted Goods
We are not obliged to accept the
return of a product unless covered by the Distance Selling Regulations
as outlined in DISTANCE SELLING REGULATIONS Section and you have
notified us of cancellation in writing within 7 days of delivery,
except where the product is faulty.
We are entitled, subject to our
discretion, to accept products that are unopened and unused subject to
the deduction of a handling and administration fee of 20%. To find out
whether this will be possible, please contact us before seeking to
return or send anything to us.
If we authorise the return of an
unwanted or incompatible product, you are responsible for the cost of
safe carriage to us and we would advise you to organise appropriate
insurance. See our ‘RETURNS’ section for more information.
Prices and Payment
Where limited offers are advertised,
these products are subject to availability and are allocated on a
strict first come first served basis.
If you are planning to use them please
make sure that you have the appropriate product. DNA Baits LTD accepts no
liability whatsoever where products are misused or not used in
accordance with instructions.
The price you pay is the price shown
on this website at the time we receive your order apart from the
following exception. We always try to ensure that all the prices on our
website are accurate and up to date but mistakes may occur. If we
discover a mistake in the price of goods you have ordered we will
inform you as soon as possible and give you the option of reconfirming
your order at the correct price or cancelling it. If we are unable to
contact you we will treat the order as cancelled. If you cancel and you
have already paid for the goods, we will give you a full refund.
Prices shown are inclusive of VAT at the current rate.
Payment can be made by most major
Credit Cards or by sending in the printed order with an accompanying
cheque. We will take all reasonable precautions to keep the details of
your order and payment secure, but, unless we are negligent, we cannot
be held liable for any losses caused as a result of unauthorised access
to information provided by you.
Delivery
Please Note : All freezer bait ordered through this website has a lead time of 3-5 working days. The reason behind this being that the bait is made to order so it can despatched fresh for you to put in your freezer upon receipt. To ensure the bait is received in perfect condition we air dry the baits for 24hrs prior to dispatch.
During busy times. ie Spring and Summer, the lead time can increase to 10 working days.
Freezer bait is only able to be despatched via overnight courier.
When ordering freezer bait a delivery address where someone is able to take the delivery is a must. We cannot take responsibility for an order of freezer bait that is not able to be delivered by the courier. We will inform you of the expected delivery date upon receipt of your order. It is then your responsibility to ensure the delivery can be made successfully on the specified day. Please make sure any specific delivery instructions are passed on to us at least 24hrs before the estimated delivery date.
Please call to track an order.
We will make every effort to deliver
shelf life goods within the estimated time period, but delays are sometimes
inevitable or beyond our control and time for delivery will not be of
the essence of the contract. We will seek to keep you informed of any
delay to your expected delivery date.
Where
delivery has been attempted, your delivery charge will not be refunded.
Customers
If you are a business or if the
goods are used wholly or in part for business purposes we will not be
liable to you for any business loss including loss of profits (whether
direct or indirect), business revenue, goodwill, or incidental, or
consequential loss that you may suffer as a result of the purchase of
goods from us. Any other liability will be limited to the price paid
for the goods. We do not exclude our liability for fraud or for death
or personal injury. For our performance time is not of the essence.
Returns are subject to a 20% handling fee.
Distance Selling Regulations do not apply to Business customers.
Disclaimers
THE DNA Baits Ltd SITE AND ITS
CONTENT ARE PROVIDED TO YOU ON AN "AS IS" BASIS. WE MAKE NO WARRANTIES
OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR NON INFRINGEMENT TO THE FULLEST EXTENT PERMISSIBLE PURSUANT
TO APPLICABLE LAW.
Although we use our reasonable best
efforts to ensure the accuracy of the Content on our site, we make no
representations or warranties as to the accuracy, correctness, or
reliability of the Content. Further, we make no representations or
warranties that the functional aspects of our site will be
uninterrupted or error-free, or that our site or the server that makes
it available are free of viruses or other harmful components. (Because
some jurisdictions do not allow for the exclusion of implied
warranties, some of these exclusions may not apply to you.) You
acknowledge that your use of our site is at your own risk.
As a convenience, our site links to
other sites that may be of interest to you but are not under our
control. These links do not imply an endorsement by DNA Baits Ltd, and we are not responsible for the availability of or the content contained in any linked site.
By using the DNA Baits Ltd content,
you agree that DNA Baits Ltd shall not be liable for any damages (direct or
indirect, consequential or incidental) or any claim arising out of the
use of this original content.
General
DNA Baits Ltd will not be
liable for any claims which arise from the supply of products unless we
are negligent but we will not in any event be liable for any
consequential loss except where this is required by law.
We will take all reasonable
precautions to keep the details of your order and payment secure but
unless we are negligent we are not liable for losses resulting from
unauthorised access to information provided by you.
The Contracts (Rights of Third Parties) Act 1999 is excluded from applying to contracts made under these terms.
These terms cannot be altered or
suspended in any way except with the written authority of a director of DNA Baits Ltd.
These conditions are subject to English law and the jurisdiction of the English courts.
©2009 DNA Baits LTD . All rights reserved.
